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  1. Maktar Help Center
  2. Qubii Collection
  3. Troubleshooting

Troubleshooting

  • Qubii requires Android system setting permission to backup
  • Why does the Qubii App show that it's disconnected when everything is plugged in?
  • Reasons for duplicate backups on Qubii and what to do
  • After format SD cards, reset backup records is required to re-start backup from the beginning again.
  • Due to a problem, the memory card is in protected mode.
  • Will I need to reformat my microSD card before first time use with my Qubii?
  • Qubii Error Message: "File Read Error (EA)" - Meaning and How to Fix
  • Qubii Error Message: "Rename Failed" - Meaning and How to Fix
  • Qubii Error Message: "-6 error" - Meaning and How to Fix
  • Qubii Error Message: "Insert a microSD card" when microSD card is already inserted - Meaning and How to Fix
  • Qubii shows that my backup is complete, but some photos were not backed up. How to solve this? (ex: I have 3000+ photos, but my Qubii only backed up 2000 of them).
  • I have enabled the iCloud backup feature, but why is there still content that was not (fully) synced?
  • The Qubii App keeps disconnecting while backing up. How to solve this?
  • Qubii Error Message: "Insufficient storage on this device" - Meaning and How to Fix
  • Qubii Error Message: "Allow Qubii access to all photos" - Meaning and How to Fix
  • Qubii Error Message: "The connected Qubii is not trusted" - Meaning and How to Fix
  • Qubii Error Message: "Abnormal slow read/write speed" - Meaning and How to Fix
  • Qubii Error Message: "Capacity suggested differs from actual card capacity" - Meaning and How to Fix
  • Qubii Error Message: "File open/read/write" - Meaning and How to Fix
  • Why does the Wi-Fi only option need to be enabled when syncing photos from iCloud to Qubii?
  • Qubii Error Message: "-5 error" - Meaning and How to Fix
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