Backing up your iCloud data will download large quantities of photos/videos from your iCloud account, which uses a lot of internet data. When the "download using Wi-Fi only" option is enabled, the Qubii app will make sure that data is only synced when connected to a stable Wi-Fi connection, ensuring that your data limit will not be accidentally surpassed. Because of this, Qubii will only back up your iCloud photos and social media content when connected to Wi-Fi.
Enable "Download using Wi-Fi only"
In the Qubii/Qubii Pro app, go to Setting > Click "Backup Items" > Turn on the “Download using Wi-Fi only" option
*Please Note: Before initiating an iCloud backup, ensure that you have enough space on your phone to sync the items from your iCloud onto your device. Due to Apple's third-party device restrictions, iCloud data will first need to be downloaded onto your device before it can be backed up to your Qubii.
Support
If you are still having trouble, please contact the Maktar Customer Support Center for further assistance.
Customer Support Contact Information:
Qubii Pro App: App -> Select upper-left chat icon -> Contact US
Facebook Messenger: m.me/maktar.inc
Email: support@maktar.com
