When Qubii Pro or Qubii Duo is powered on and connected to your smartphone, you will be able to access the Home screen. You may access the following features from the Home tab:
1. Chat icon
If you need assistance from a customer service representative, please select the “3 dotted line chat icon ” in the top-left corner. Enter and submit your email address. Send a detailed message with photos, screenshots and a video of your issue to our support team. Please allow 3 - 5 business days for us to get back to you.
2. MicroSD card capacity
This information indicates the amount of storage used and left available for storing your data.
3. Setting icon
Manage various backup settings under this icon.
Learn more: Qubii App "settings" introduction
4. SD Lock Feature
This feature only limited for Qubii Duo device. If you have Qubii Pro device, you won't be able to use this microSD lock feature.
MicroSD lock feature allows you to lock you microSD card through the Qubii Pro APP and no one can access your content without your permission. Once this feature has been activated, the content on your microSD card is only accessible with a password through the app. Hackers, malware or any one else will not be able to access your data. Even if the microSD card has been ejected from Qubii Duo and gets plugged into other devices, your data on it will be inaccessible.
5. Browse photos
Select Browse photos to view, share and edit after backing up your photos and content.
Learn more: How to browse, delete and share photos in Qubii?
6. Begin Backing up
After the initial setup, the backup process will begin automatically every time Qubii is connected. If you prefer to back up manually, you can select the “Begin Backup” button.
Qubii Duo keeps your backup records in the Qubii Pro App. If you tap the “Begin Backup” button, Qubii Duo will scan to see if there are any new items needed to backup.
Caution! If you want to unplug the cable while Qubii Duo is backing up, please tap the “STOP” button first to stop the backup before unplugging the cable.
- What types of data can I back up to Qubii?
- Backing up photos from iCloud
- How to save documents, like Words, Powerpoint, Keynote to Qubii Pro through Apple Files App?
Select “Restore” to restore your photos and content to your smartphone storage.
- How can I restore photos I have backed up from one smartphone to another?
- How to browse & restore contacts?
If you are still having trouble, please contact the Maktar Customer Support Center for further assistance.
Customer Support Contact Information: