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Qubii App Introduction

Maktar Support - Audrey
  • Updated

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When Qubii is powered on and connected to your smartphone, you will be able to access the Home screen of the Qubii App. You may access the following features from the Home Screen:

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Shortcuts

1.Home Screen

2.Browse Photos

3.Begins Backup

4.Restore Photos 

5. Chat icon

6. MicroSD card capacity

7. Settings icon

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1. Home Screen

When Qubii is powered on and connected to your smartphone, you will be able to access the Home screen. You may access the following features from the Home tab:

  • Chat icon: Contact Maktar Customer Support directly through this built-in customer support feature.

  • MicroSD card capacity: This information indicates the amount of storage used and left available for storing your data. 

  • Settings icon
  • Browse photos: You can browse the photos that have already been backed up and stored onto the microSD card through here.
  • Begin Backup 
  • Restore: You can restore or transfer photos from the microSD card in Qubii to other smart devices.

 

2. Browse Photos

Select Browse photos to view, share and edit after backing up your photos and content. You can learn more about how to browse photos through this article: How to browse, delete and share photos in Qubii?

 

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3. Begin the Backup

After the initial setup, the backup process will manage itself. If you prefer to backup manually, please select “Begin Backup.” 

 

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Qubii keeps your backup records in the Qubii App. If you tap the “Begin Backup” button, Qubii will scan to see if there are any new items needed to backup.

Caution! If you want to unplug the cable while Qubii is backing up, please tap the “STOP” button first to stop the backup before unplugging the cable.

 

4. Restore Photos

Select “Restore” to restore your photos and content to your smartphone storage. There are two ways to restore your photos:

  1. Restore full backup folder from Qubii to the other device
  2. Restore selected photos from Qubii to the other device

You can learn more about how to restore photos through these article:

 

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5. Chat icon

If you need assistance from a customer service representative, please select the “3 dotted line chat icon ” in the top-left corner. Enter and submit your email address. Send a detailed message with photos, screenshots and a video of your issue to our support team. Please allow 3 - 5 business days for us to get back to you.

 

6. MicroSD card capacity

This information indicates the amount of storage used and left available for storing your data. 

 

7. Setting icon

Manage various backup settings under this icon. 

Learn more: Qubii App "settings" introduction

 

 

Support

If you are still having trouble, please contact the Maktar Customer Support Center for further assistance.

 

Customer Support Contact Information:

Qubii/ Qubii Pro App: App -> Select upper-left chat icon -> Contact US
Facebook Messenger: m.me/maktar.inc
Email: support@maktar.com

 

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