This guide will help you maneuver the various options available in the Settings section of the Qubii and Qubii Pro apps. By navigating to the Settings icon on your app, you can customize your device and app settings and preferences for a fully personalized Qubii experience. While the Qubii and Qubii Pro apps share mostly similar app settings and will both be represented here, the Qubii Pro and Qubii Duo require the Qubii Pro app to operate. If you are looking for more information about the Qubii Pro app outside of the settings described in this guide, you can see the Qubii Pro App Introduction here. Below we will explore each of the settings in the Qubii and Qubii Pro apps:
Back Up Items
The ‘Back up Items’ menu allows you to change the settings and content of what you would like to back up and store with your Qubii. This feature can be enabled for the following content:
- Camera Roll
- iTunes Media
- Facebook Content
- Instagram Content
- Twitter Content.
*Please Note: iCloud and Social Media backup uses a large amount of data. Please enable ‘Download using Wi-Fi only’ to avoid extensive data usage during backup.
*Please Note: When Qubii backs up Live Photos, they will save as one image and one video. When you restore them from Qubii to a smartphone, it will return to Live Photos.
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Postponing Backing Up
Qubii’s default settings enable the backup process to automatically begin as soon as it is connected to your device. If you would prefer to delay this process, please go to ‘Postpone Backup’ and select your time preference. You can choose from 10 minutes, 1 hour, 3 hours, or don’t back up.
By default, the Qubii App will send you notifications to update you on your back up progress. In this section, you can customize how often you receive notifications and updates. You can choose from every 10 seconds, 1 minute, 10 minutes, 60 minutes, or do not notify.
Backup Up Details
Backup Details allows you to see your last successful backup date, the total items saved and the remaining iCloud contents that are yet to be completed.
You can use ‘Backup Details’ to reset your backup record or to remove your backup items.
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- If I want to back up all my content to a different microSD card, how can I set Qubii to back up from the beginning?
- How to remove backed up items from device through Qubii App?
To view how many devices you have allowed Qubii to trust, select "Trusted device." If you did not authorize the Qubii App to Trust certain Qubii devices, you may remove all trusted devices via this menu.
Backing Up iCloud Content
If you would like to back up iCloud content, please enable this option first on your Qubii App.
Because this backup may use large quantities of data, we recommend going to the ‘Backup Items’ menu and enabling "Download Using Wi-Fi Only" to avoid extra data roaming costs.
For more information, please read this article.
Clearing the App Cache
The Qubii App cache automatically stores small bits of data in order to make it react faster, similar to an internet browser cache. However, there may be times when the Qubii App suddenly closes or stops responding altogether. This type of error may be due to problems with the cached data and can be fixed by selecting the ‘clear app cache’ button to delete the stored data.
Formatting the MicroSD Card
Formatting the microSD card is similar to resetting a device to factory settings. All existing data will be deleted permanently. Make sure you back up the content you wish to save before formatting.
Built-in SD Card Testing Tool
The quality of microSD cards available in the market vary greatly. To ensure your precious memories and photos can be safely stored in your Qubii, we will first launch a microSD card test to ensure the inserted card meets both quality assurance and up-to-date standard compliances. While testing, Qubii will also be able to detect possible microSD card issues and prevent potential file corruption in the future.
To enable security features such as Face ID/Touch ID when accessing Qubii App content and features, please enable App Lock in Settings.
Managing Browser Preference Settings
This menu allows your Qubii photo album to remember your most recent browsing preferences history. By disabling this feature, your browsing preferences will be set to Qubii default browser settings.
To contact a customer service representative, please select the “Technical support” tab. Here you can send a detailed message about the issue you are facing and include photos/screenshots or video to ensure our support team can provide the highest quality service possible. Please allow 3 to 5 business days for us to get back to you.
Visit the Online Help Center
Check out our help center here for FAQs, solutions and support.
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All Maktar-brand products comes with a 2-Year Limited Warranty. Qubii is qualified to register for a 10-Year Extended Warranty after product registration.
For product registration, please select the “Extended Warranty” tab and continue your product registration process.
If you are still having trouble, please contact the Maktar Customer Support Center for further assistance.
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