The Qubii: Auto-Backup Starter Basic is an effortless auto-backup cube for iPads and iPhones. The Qubii original is a dual-purpose charging and automatic backup cube, that allows you to back up your photos, 4k videos, contacts, music and other files anywhere you go. With secure offline backup and storage space up to 2TB with two-factor authentication security, the original Qubii is your link to safest and most convenient way to keep your data protected every time you charge your phone! In this guide, we will explore how to get started with your new Qubii and provide answers to many questions you may have about its setup, operation, and potential troubleshooting.
Download the Qubii App
The Qubii App is the essential supplement for both the Qubii original. Below you can find more information on how to unlock the potential of your Qubii using the Qubii App.
- Qubii Pro App Introduction
- How to browse, delete and share photos in the Qubii app
- How to back up social media content to my Qubii
- How to restore photos backed up in Qubii from one smartphone to another
Frequently Asked Questions (FAQs)
What should I do if I get a “File Read Error (EA) “ message?
What does a “-6 error message” mean? What should I do if I receive this message?
- My backup is complete, but some of the photos were not backed up. What should I do? (ie. I have 30000+ photos, but my Qubii only backed up 2000 of them).
- Why is Qubii asking me to insert the microSD card when I have already inserted it?
- My phone charging cable and charger are both connected to Qubii but my Qubii App still shows that it is disconnected. What should I do?
- I have enabled the iCloud backup feature, but why is there still content that was not (fully) downloaded?
Can't find the help you're looking for? Contact the Maktar Customer Support Center for any questions on product troubleshooting, instructions, installation & setup guides or any other needed assistance.
Customer Support Contact Information:
Qubii Pro App: App -> Select upper-left chat icon -> Contact US
Facebook Messenger: m.me/maktar.inc