STEP 1: Reformat your microSD card
STEP 2: Clean up the back up records to reset it.
STEP 3: Restart your iPhone and try the back up again from the beginning.
Reformatting the microSD card will verify that there is no data on the card that could have caused the error.
How do I format a microSD card?
Connect the Qubii flash drive to a PC.
Right click on the Qubii folder on the PC once it appears.
Plug Qubii into your Mac.
Launch Disk Utility, located in Applications > Utilities.
Locate the drive name"Qubii"from the left hand side of Disk Utility and click on it.
Click on the“Erase”tab across the top.
MAKTAR REMINDER: Please remember that formatting the microSD card will permanently delete all the data on card. If there is previously stored data on the microSD card, please backup your data to a computer before formatting.
After formatting the microSD card, you also need to delete the backup record in the Qubii app in order to start backing up from beginning.
How do I delete the backup record in the Qubii app?
Qubii setting > Backup information > Reset backup records
If you are still having trouble with the -6 error message, please contact Customer Support for further assistance.
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