Please be aware that that microSD card lock feature only works on the Qubii Duo device. Once this feature has been activated, the content on your microSD card is only accessible with a password through the app. Hackers, malware or any one else will not be able to access your data. Even if the microSD card has been ejected from Qubii Duo and gets plugged into the other devices, your data will be safe.
How do I lock the microSD card?
1. Connect your device to Qubii Duo, open the Qubii Pro APP, then turn on the "SD Lock" feature.
2. Once activated, the app will need to verify your email address.
After your enter it and tap "send", the app will send out a verification email.
⚠️ Please use your device (iPhone, iPad or Android phone) to open the email.
You should receive a verification email as shown in the image below. Please tap "Sign in to Maktar" in the email to verify your account.
When you tap the link, you should receive the message shown below informing you that your microSD card has been locked!
⚠️ Be sure to unlock your microSD card before plugging your Qubii Duo into your computer. If the microSD card is locked, your computer will not be able to read it.
How do I turn off the microSD card lock feature?
Please go to the main page of the app and tap the "SD Lock" option to turn the card lock feature off.
If you run into any problems or have questions about the SD Lock, please contact Customer Support for further assistance.
Customer Support Contact Information: