If you encounter an error while connecting to Piconizer, try disconnecting and reconnecting. If the issue persists, consider restarting or formatting your iPhone/iPad.
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Start by following the steps below:
Troubleshooting steps:
- Start by completely closing the app(How to close an app)
- Restart your device
- Format Piconizer
- Reconnect to your device
How to format Piconizer?
💡Attention: Formatting will erase the data stored in the Piconizer. Please make sure to back up the data to your computer before formatting.
Select the formatting method based on your computer system:
Windows:
- Connect Piconizer to your Windows PC.
- Right-click on the Piconizer folder once it appears or find the Piconizer folder in the File Explorer under "This PC".
- Select "Format"
- A new window will appear where you can choose the file system. Select exFAT.
- Done!
MAC:
- Plug Piconizer into your Mac.
- Launch Disk Utility, located in Applications > Utilities.
- Locate the drive named "Piconizer" from the left-hand side of Disk Utility and click on it.
- Click on the “Erase” tab across the top.
- Done!
If the issue persists, please contact Maktar Customer Support Center for further assistance.