Qubii Duo & Qubii Pro both use the Qubii Pro App. The app will automatically detect which device you are using and configure features to optimize your app experience.
If you are still having trouble, please contact the Maktar Customer Support Center for further assistance.
Customer Support Contact Information:
Qubii Pro App: App -> Select upper-left chat icon -> Contact US
Facebook Messenger: m.me/maktar.inc