- Hold the Qubii upside down
- Push the SD card lightly from the bottom
- Press the SD card so the SD card snaps out
- Pull the SD card out
- Spray two squirts of alcohol spray on a folded tissue and carefully wipe the top of the SD card .
If the problem is caused by the thickness of the memory card
The thickness of microSD memory cards may vary slightly from manufacturer to manufacturer and from model to model, even if they are within the allowable standard range. If you find it difficult to insert and remove the card, you can try to insert and remove it several times to make it more compatible with Qubii.
If it is caused by the stickiness of the card surface
The surface of the microSD memory card is slightly sticky due to printing, which may cause the card surface to stick and get stuck inside the slot. After removing the card, gently wipe the surface with alcohol to improve the stickiness.