Because all files are stored and transferred locally, Qubii's backup method is much more secure than other cloud backups. The only online connectivity the Qubii uses is when actively processing data during iCloud downloads or when downloading images from social media. Otherwise, Qubii can still function without a Wi-Fi connection.
Support
If you are still having trouble, please contact the Maktar Customer Support Center for further assistance.
Customer Support Contact Information:
Qubii Pro App: App -> Select upper-left chat icon -> Contact US
Facebook Messenger: m.me/maktar.inc
Email: support@maktar.com