Maktar Support
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Activity overview
Latest activity by Maktar Support-
Maktar Support created an article,
How do I use the microSD card lock feature in the Qubii Duo App?
Please be aware that that microSD card lock feature only works on the Qubii Duo device. Once this feature has been activated, the content on your microSD card is only accessible with a password thr...
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Maktar Support created an article,
Qubii Getting Started Guide
This is an overview page about using Qubii. Setting Up ?? I am just get my Qubii, how to set up and get it to work? Qubii App Introduction In this category, you can learn more about the fe...
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Maktar Support created an article,
Testing
Testing
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Maktar Support created an article,
What should I do if I get " file open error message"?
This "file open error message" is related to the files issue within the microSD card. We suggest three solutions to help resolve this issue: Solution (1): Find the error files within your camer...
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Maktar Support created an article,
I am just get my Qubii, how to set up and get it to work?
Set up your Qubii is easy! Just follow the few steps in below: Set up Qubii (the product) 1. Insert microSD card into Qubii’s microSD card slot. Recommend a sizable microSD card capacity that i...
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Maktar Support created an article,
Why do I need to enable the WiFi only option when downloading photos from iCloud?
When you enable the "download using Wi-Fi only” option, it makes sure you don’t exceed your data limits when backing up. Qubii will only backup your iCloud photos and social media contents when you...
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Maktar Support created an article,
I have enabled the iCloud backup feature, but why is there still content that was not (fully) downloaded?
This may be due to a lack of storage space on your device for downloading your iCloud photos onto prior to duplicating the content to Qubii. Apple does not allow outsourced apps to download directl...
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Maktar Support created an article,
How can I back up photos from iCloud?
If you want to download photos from iCloud, you can adjust certain settings in the Qubii App. Please follow these steps: Step 1: Settings > Backup items > Backup Camera Roll > Turn on"Backup iClo...
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Maktar Support created an article,
My backup is complete, but some of the photos were not backed up. What should I do? (ie. I have 30000+ photos, but my Qubii only backed up 2000 of them).
Question My backup is completed, however, I have 30000+ photos on camera roll and Qubii only saved some of them. What should I do? Answer This issue could be related to the following: (1) Your ph...
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Maktar Support created an article,
My phone charging cable and charger are both connected to Qubii but my Qubii App still shows that it is disconnected. What should I do?
If you are unable establish a connection with your charging cable and/or charger with your Qubii, please try the following steps: 1.Set it up again. Unplug and disconnect all three pieces. Rest...