Unfortunately, iPhone’s video file format is incompatible with Windows.
To view, please download VLC video player. VLC supports a wide range of video files.
If you are still having trouble, please contact the Maktar Customer Support Center for further assistance.
Customer Support Contact Information:
Qubii/ Qubii Pro App: App -> Select upper-left chat icon -> Contact US
Facebook Messenger: m.me/maktar.inc