Qubii works as a USB device when you plug it into a desktop or laptop computer. Insert Qubii into the USB port to view, edit, and transfer files.
Note: Qubii is NOT able to auto backup content from computers.
If you are still having trouble, please contact the Maktar Customer Support Center for further assistance.
Customer Support Contact Information:
Qubii/ Qubii Pro App: App -> Select upper-left chat icon -> Contact US
Facebook Messenger: m.me/maktar.inc